Terms & Conditions

Last updated: May 1, 2024

1. Introduction

Welcome to Pizzaiolo ("Company", "we", "our", "us")! These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website located at pizzaiolo.com (the "Service") and any related services, including our mobile application, operated by Pizzaiolo.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have permission to access the Service.

Please read these Terms carefully before using our Service.

2. Use of the Service

2.1 Eligibility

To use our Service, you must be at least 16 years of age. By using our Service, you represent and warrant that you meet this requirement.

2.2 Account Creation

When you create an account with us, you guarantee that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on our Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to restricting access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password.

You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

2.3 Acceptable Use

You agree not to use the Service:

  • In any way that violates any applicable national or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter", "spam", or any other similar solicitation
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
  • In any way that could disable, overburden, damage, or impair the Service or interfere with any other party's use of the Service
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm the Company or users of the Service or expose them to liability

3. Ordering and Delivery

3.1 Placing Orders

When placing an order through our Service, you agree to provide current, complete, and accurate information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason at any time.

3.2 Pricing and Payment

All prices listed on our Service are in GBP (£) and are inclusive of VAT. We reserve the right to change prices at any time without notice.

Payment can be made by credit/debit card, cash on delivery, or other payment methods as indicated on our Service. By submitting your payment information, you represent and warrant that you have the legal right to use any payment method(s) you provide.

3.3 Delivery

We aim to deliver orders within the estimated delivery times indicated on our Service. However, delivery times are estimates only and are not guaranteed. We are not responsible for delays due to traffic, weather conditions, or other circumstances beyond our control.

You are responsible for ensuring that the delivery address provided is accurate and that someone is available to receive the order during the delivery window.

3.4 Order Cancellation

Once an order has been placed and payment has been processed, cancellation may not be possible as we begin preparing orders immediately. If you need to cancel an order, please contact us as soon as possible, and we will try to accommodate your request if the order preparation has not yet begun.

4. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Pizzaiolo and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Pizzaiolo.

All content, including but not limited to text, images, graphics, logos, icons, audio and video clips, digital downloads, and software, is the property of Pizzaiolo or its content suppliers and is protected by copyright laws. The compilation of all content on the Service is the exclusive property of Pizzaiolo and is protected by copyright laws.

5. User-Generated Content

Our Service may allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.

By posting Content on or through the Service, you represent and warrant that:

  • The Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms
  • The posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity

We reserve the right to terminate the account of anyone found to be infringing on a copyright or other intellectual property rights.

You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through the Service.

6. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Pizzaiolo.

Pizzaiolo has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Pizzaiolo shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Pizzaiolo, its affiliates, directors, employees, agents, partners, suppliers, or licensors be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use or alteration of your transmissions or content

In no event shall our total liability to you for all damages, losses, or causes of action exceed the amount you have paid to Pizzaiolo in the last six (6) months, or, if greater, one hundred pounds (£100).

8. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Pizzaiolo, its subsidiaries, affiliates, and its licensors do not warrant that:

  • The Service will function uninterrupted, secure or available at any particular time or location
  • Any errors or defects will be corrected
  • The Service is free of viruses or other harmful components
  • The results of using the Service will meet your requirements

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

11. Contact Us

If you have any questions about these Terms, please contact us:

  • By email: [email protected]
  • By phone: +440550737630
  • By mail: 604 Thompson Alley, North Rebeccaberg, FK2 8DB