1. Introduction
Welcome to Pizzaiolo's Privacy Policy. At Pizzaiolo ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, place an order, or interact with us in any way.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
2. Information We Collect
We collect several types of information from and about users of our website and services, including:
2.1 Personal Data
Personal Data refers to information that can be used to identify you individually. This may include:
- Contact information (such as name, email address, postal address, and phone number)
- Billing information (such as credit card details and billing address)
- Order history and preferences
- Account credentials (such as username and password)
- Demographic information (such as age, gender, and preferences)
- Any other information you provide to us voluntarily
2.2 Automatically Collected Information
When you access our website or use our services, we may automatically collect certain information, including:
- Usage details (such as pages visited, time spent on those pages, and other statistics)
- Device information (such as IP address, browser type, operating system, and device identifiers)
- Location data (if you grant permission)
- Cookies and tracking technologies
3. How We Use Your Information
We use the information we collect about you for various purposes, including to:
- Process and fulfill your orders
- Create and manage your account
- Provide customer support and respond to your inquiries
- Send transactional messages (such as order confirmations and delivery updates)
- Send marketing communications (if you have opted in)
- Improve our website, products, and services
- Personalize your experience and deliver content relevant to your interests
- Conduct research and analysis to understand our customers better
- Ensure the security of our website and services
- Comply with legal obligations and enforce our terms
4. Disclosure of Your Information
We may disclose your personal information to the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
- Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- Legal Requirements: We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may disclose your information for any other purpose with your consent.
We do not sell your personal information to third parties.
5. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you would like to exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
6. Cookie Policy
6.1 What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work or work more efficiently, as well as to provide information to the website owners.
6.2 Types of Cookies We Use
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as logging in or filling in forms.
- Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
- Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
6.3 Managing Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
7. Data Security
We have implemented appropriate technical and organizational measures to protect the personal information we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By phone: +440550737630
- By mail: 604 Thompson Alley, North Rebeccaberg, FK2 8DB
